Automation and business intelligence UNI Manufacturing, a mid-sized production company, is experiencing operational inefficiencies. The management team has noted that repetitive tasks are consuming valuable employee time, leading to delays in production schedules. In addition, the company lacks a comprehensive system to analyse sales data, limiting its ability to make informed business decisions. To address these challenges, management has decided to implement automation and a business intelligence (BI) system. 1.1 Define the concepts of automation and digital workflow. Explain two advantages of each in the context of UNI Manufacturing. (10 marks) 1.2 Explain the concept of business intelligence (BI) and discuss how it can improve UNI Manufacturing’s decision-making and production efficiency (10 marks)