1. Bring one example of a product and a situation where acustomer would pay a lot of money for something with a high timeand place utility.
2. XYZ-analysis. What is the point of running such analysis?What can you do differently with Y that you can’t do withZ?
3. Across three ways of how to measure inventory, which in yourview is the most difficult to measure accurately?
4. Imagine that your friend is opening a pizza business and youare advising him/her in terms of delivery logistics. Explain, whatcould be “order winning factors” and “qualifying factors” for thislogistics system, bring two (presumable) examples from bothcategories.
5. Previous question, one year later. A business consultant isrecommending your friend to carry out a service quality gapanalysis for the pizza restaurant in order to analyze theirdelivery logistics. Your friend is furious: “This is pointless! Wealways keep every promise we make to our customers. We have beenmeasuring it carefully for an entire year!!“ Let’s assume that yourfriend is correct. Would there still be point in running theanalysis? Why or why not?