1. Explain how can you apply the 3 key areas of ServiceStandards (i.e. Accuracy, Time and Access) in your organizationcontext?
2. How does Loyalty Programmes help organization to buildCustomer loyalty?

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1. Explain how can you apply the 3 key areas of ServiceStandards (i.e. Accuracy, Time and Access) in your organizationcontext?

2. How does Loyalty Programmes help organization to buildCustomer loyalty?

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