1. How does your organization manage customer records based onPriority Customers and Customers with Personalized Needs?
2. Your travel agency serves mainly elderly customers forpackage tours to China. What kind of information will you obtainfrom them so as to serve them better?

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1. How does your organization manage customer records based onPriority Customers and Customers with Personalized Needs?

2. Your travel agency serves mainly elderly customers forpackage tours to China. What kind of information will you obtainfrom them so as to serve them better?

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