1. Key service sectors that have been exported from the U.S.include:
financial services, tourism, consulting, education, andutilities.
tourism, education, insurance, and utilities.
financial services, tourism, consulting, education, andinsurance.
financial services, tourism, consulting, utilities, andinsurance.
financial services, utilities, consulting, education, andinsurance.
2. What fundamental role should a firm's technology department,marketing group, and personnel have in developing a firm's globalstrategy?
They should be involved from the start as part of the internalanalysis.
Because those are all implementation issues, they have a muchlower role than top management.
Generally their role is to support the final marketing push, sothey would become directly involved after the strategy has beendeveloped.
Generally their role is to advise and provide consentessentially to make comments on the proposed strategy and thenapprove if needed.
After the strategy has been developed, managers in each of thoseareas develop plans to implement the strategy in theirdepartments.
3.
How can Porter's Five Forces be used as a global strategydevelopment tool?
Primarily as a tool to assist with foreign market and foreignpartner selection.
To conduct an industry analysis as part of the externalanalysis.
To determine a firm's value chain.
Primarily as a tool to assist with setting international pricingpolicies.
To identify the top five global competitors in an industry.