1. Read the Banksia Care Incident, Injury, Trauma and Illness Policy. Answer the questions. a) Read the eight reportable incidents. Is Ken’s case a reportable incident? Enter a response here b) Explain your answer. Enter a response here c) Which two organisations do you need to report serious incidents to? Enter a response here Enter a response here d) When would you report the incident to the Aged Care Quality and Safety Commission? Enter a response here e) Explain your answer. Enter a response here 2. Read the Serious Incident Response Scheme Factsheet. Answer the questions. a) The incident with Ken happened at home, not at Banksia Care. Do you still need to report it to the Aged Care Quality and Safety Commission? Explain your answer. Enter a response here b) How would you report the incident to the Aged Care Quality and Safety Commission? List two possible ways. Enter a response here Enter a response here 3. How would you report this incident at Banksia Care? Enter a response here 4. Research continuous improvement. Use a perspective of continuous improvement to recommend changes to Banksia Care’s procedures after this incident, to reduce the risk of it happening again.