1.The need for ________ is similar to Maslow's need for________.
Select one:
a. affirmation; esteem
b. affiliation; safety
c. achievement; self-actualization
d. power; esteem
e. affiliation; esteem
2.Which of the following refers to the emphasis someone gives towords or phrases in order to convey? meaning?
Select one:
a. Filtering
b. Jargon
c. Verbal intonation
d. Semantics
e. Body language
3.
In the context of the reinforcement theory, reinforcers are________.
Select one:
a. those consequences that immediately follow a behavior andincrease the probability that the behavior will be repeated
b. punishments or rewards that are given out for negative orpositive employee behavior, respectively
c. someone who can set goals and give reward for employee
d. the supervisors or managers who have the responsibility ofmonitoring and reinforcing desired employee behavior
e. the specific, unambiguous goals that have been set foremployees as a standard for measuring their performance
4.
McGregor's Theory X assumes that employees ________.
Select one:
a. enjoy work
b. prefer autocratic supervisors
c. are fully devoted to work
d. need to be closely controlled to work effectively
e. seek out and accept responsibility
5.
A problem can best be described as ________.
Select one:
a. a loss of something of value
b. a change from the past
c. something bad that has happened
d. a difference between current conditions and some desiredstate
e. different from expectation