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1.

Which performance appraisal method solicits performance feedbackfrom multiple persons with whom the employee interacts on aregular? basis, such as? peers, subordinates,? customers, and?supervisors?

Select one:

a. BARS

b. ?Multi-person comparison

c. MBO

d. Critical incident

e. ?360-degree appraisal

2.

Which decruitment option is unlikely to reduce? costs, but canreduce? intra-organizational supply/demand ?imbalances?

Select one:

a. Transfers

b. Early retirements

c. Firings

d. Attrition

e. Layoffs

3.

One of the selection tools for firefighters is to be able todrag a? 175-pound dummy for a distance of 100 feet. What type ofselection tool does this? represent?

Select one:

a. Assessment center

b. Background investigation

c. Work sampling

d. Physical examination

e. Personality test

4.

A? ________ is an assessment that defines jobs and the behaviorsnecessary to perform them.

Select one:

a. job description

b. position assessment

c. job specification

d. performance appraisal

e. job analysis

5.

________ is the principle that no subordinate in an organizationshould report to more than one manager.

Select one:

a. Span of control

b. Unity of command

c. Employee empowerment

d. Centralization

e. Departmentalization



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