"Okay, so I want a collaborative environment," Desmond says. "I want my team to work together. But I need to act in a way that treats the employees fairly—even though they aren't being fair to each other, or to me. Not an easy task." You tell Desmond that the Relationship Lens (justice theories) has a means for checking if a process is fair. You ask Desmond to imagine that he is no longer a Director of Product Development—that, for the purpose of this thought experiment, his role in the company could be anything. He could be the CEO, or the mail room clerk, or in Akira or Leah's place. The goal is to find a process that could be considered fair from any perspective. 5 of 9 What statement shows a fair process that Desmond could apply to respond to the conflict between Leah and Akira? Speak to the other members of the team about Akira and Leah's lack of cooperation and immature behavior. Then, the rest of the team will shun the two of them, which will eventually cause them to change. Come up with an excuse to reassign either Akira or Leah to a different department to separate them and end the feud. Meet with Akira and Leah individually to discuss the problem, invite suggestions for resolution, and give them an opportunity to correct the problem. Document the meetings and evaluate progress in their performance evaluations.