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(Solved): A quality consultant was asked to analyze the data from order errors at the Audubon Books, Inc., dis ...



A quality consultant was asked to analyze the data from order errors at the Audubon Books, Inc., distribution center as shown in the table in the worksheet Prob07-10 in the Ch07Data.xlsx file on the Student Companion Site for this chapter. The data represent a typical order processed in each month and show the errors found in those orders. Any order can have errors from a number of causes, e.g., wrong item and incorrect customer infor-mation. Develop a run chart, a frequency histogram, and a u-chart for these data. What insights do you get from each chart? What would you advise the distribution center manager to do about the errors?



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tep 1 Preparing run chart: Step 2 The below are the given data: Step 3 Step 4 Step 5 The run chart shows that there are ma
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