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(Solved): Case Study Rock Hill Restaurant Answer the following: 1. What is the overall reason for the cha ...



Case Study Rock Hill Restaurant Answer the following: 1. What is the overall reason for the challenges occurring at the Rock Hill Restaurant that has caused Kim to feel the way she does? Please provide 3 valid points with examples from the case study. Each point is worth the one mark. Be sure to include course concepts, lecture mateirals, case facts and personal experiences. 2. What didn’t the foodservice manager Chef Lang of the Rock Hill Restaurant do as a leader for his team? What could Chef Lang do to assist the Banquet Manager Seoyoung and the other employees to support employee orientation and first-day experience? Please provide 3 valid points that address the question. Each point is worth the one mark. Be sure to include course concepts, lecture mateirals, case facts and personal experiences. 3. What specific steps could have been taken to avoid the current situation occurring in the orientation process by the Chef Lang, banquet manager Seoyoung, and human resource manager? Please provide 3 steps that Chef Lang could do to improve the work environment. Each point is worth one mark. Be sure to include course concepts, lecture mateirals, case facts and personal experiences when suggesting solutions with specifics details. 4. What precisely can be done to improve the orientation training process? Generate an action plan with steps to create a better working environment for staff and management at the Rock Hill Restaurant as it relates to the orientation process. Please provide 3 points that address the question. Each point is worth one mark. Be sure to include course concepts, lecture mateirals, case facts and personal experiences. 5. What are the reasons or causes for demotivation by the staff and management, and resulting in a poor working environment now occurring at Rock Hill Restaurant? Please provide the specific causes of the demotivation of the team and management, work environment and harmful elements. Please provide 3 valid points with examples from the case study which address the question. Each point is worth one mark. Be sure to include course concepts, lecture mateirals, case facts and personal experiences.



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