(Solved): *Customer satisfaction*need help with 30 - 32 1) 7 Freebirds World Burrite is considering motoring s ...

1) 7 Freebirds World Burrite is considering motoring some action by wing are the survey customers could fill out in exchange for a chance to win 550 and The survey would use a five-point scale with responses beleg - Very dissatisfied - She dissatisfied - Neither satisfied nordinated - Somewhat field - Very Satisfied 30. te the space to the right, write the survey is to ensure a different sofa diperise as well as one item to measure all station (12 points) 10 30 O 14 15 16 The Rutherford County Clerk's office conducted a customer satisfactory to learn more he w'perience buying and renewing license plates 31. Based on this information, calculate calculate the customer satisfaction rate for 2016 2017 is the least 11 31 30 19 32. After examing the data write 1-3 ces explaining what changed from 1016 1027 hat affected come satisfaction rate in 2017. (polo) 21 223 24 Freebirds World Burrito is considering monitoring customer satisfaction by using an in-store satisfaction survey customers could fill out in exchange for a chance to win a $50 gift card. The survey would use a five-point scale with responses being: - Very dissatisfied - Somwhat dissatisfied - Neither satisfied nor dissatisfied - Somewhat satisfied - Very Satisfied 30. In the space to the right, write five survey items to measure satisfaction with different aspects of a diner's experience as well as one item to measure overall satisfaction. (12 points) in The Rutherford County Clerk's office conducted a customer satisfaction survey to learn more about citizens' experience buying and renewing license plates. 31. Based on this information, calculate calculate the customer satisfaction rate for 2016 and 2017 in the Table. (8 points) 6 -7 18 19 20 21 22 23 32. After examing the data, write 1-2 sentences explaining what changed from 2016 to 2017 that affected customer satisfaction rate in 2017. (8 points) Answer: N 0 u M 1) 2) 3) 4) 5) ce Overall Measure: ence Very Satisfied Satisfaction Rate Very Dissatisfied 33 31 Neither Satisfied nor Dissatisfied 61 45 Somewhat Dissatisfied 40 50 2017 2016 Somewhat Satisfied 66 70 51 54 aoints) Freebirds World Burrito is considering monitoring customer satisfaction by using an in-store satisfaction survey customers could fill out in exchange for a chance to win a $50 gift card. The survey would use a five-point scale with responses being: - Very dissatisfied - Somwhat dissatisfied - Neither satisfied nor dissatisfied - Somewhat satisfied - Very Satisfied 30. In the space to the right, write five survey items to measure satisfaction with different aspects of a diner's experience as well as one item to measure overall satisfaction. (12 points) The Rutherford County Clerk's office conducted a customer satisfaction survey to learn more about citizens' experience buying and renewing license plates. 31. Based on this information, calculate calculate the customer satisfaction rate for 2016 and 2017 in the Table. (8 points) 32. After examing the data, write 1-2 sentences explaining what changed from 2016 to 2017 that affected customer satisfaction rate in 2017. (8 points) Answer: M N Q R 1) 2) 3) 42 5) Overall Measure: Very Satisfied Satisfaction Rate Neither Satisfied nor Dissatisfied 61 45 Very Dissatisfied 33 31 2017 2016 Somewhat Dissatisfied 40 50 ) Somewhat Satisfied 66 70 51 54