PlastiPharm’s warehouse is a hive of activity at certain times of the day. Often, three or four forklift operators crisscross paths to place or retrieve components or products high on shelves. Unfortunately, during a very busy time, several heavy boxes fell when a forklift operator tried to place a pallet close to them. Fortunately, no one was hurt. However, the warehouse manager insisted that all warehouse employees attend a refresher course on safety. In the absence of an injury, why would the manager take the time to review safety procedures during such a busy time? Please choose the statement that best benefits the company and its employees.