Question 20 4 pts Madeline is paying careful attention to what Gavin (her prospect) says and is sorting out relevant facts from all the statements. With eye contact and nods of her head, she considers his perspective and tells Gavin she's interested in what he is saying. She repeats and summarizes the conversation for clarification purposes. Madeline is engaged in:
?Active listening
?None of these
?Focused learning
?Dynamic hearing
?Presentation protocol