(Solved): Question 9 Last time we talked you were very concerned that Hiromi is not learning the alphabet ...

Question 9 Last time we talked you were very concerned that Hiromi is not learning the alphabet as quickly as the other children in her classroom. I wonder if you have thought more about that." This is an example of:Accept and acknowledge the family's emotions, both positive and negative.Reframe the parent's emotions as passion for their family.Listen to what is behind the emotions and work with the family to understand them.Recognize and remember the family's passion from past conversations, and then build on it to provide focus when you set goals together.