Simon is currently enrolled in a Medicare Advantage plan. He calls saying he saw an ad on TV that says he can get a plan with dental coverage of $3500 per year. What guidelines must you follow before recommending a new plan to Simon? (Select 3) Only recommend a plan that is the best fit plan, which may be the consumer's current plan. Conduct a thorough needs assessment to gather comprehensive information related to the consumer's situation and needs. Do not rely only on and become biased by the consumer's stated reason for calling. Make sure that the consumer's current dental coverage is less than what the ad stated is available.