Tone and Appropriate Language (5 Marks) Task: Revise the following sentences to make them more courteous 1. You claim that you mailed your cheque last Thursday, but we have not received it 2. It is not our policy to exchange sale items, especially after they have been worn. 3. You neglected to sign the enclosed contract 4. I received your letter, in which you assert that our shipment was three days late 5. You failed to enclose your instructions for the new will