Wait Line Configuration [100 marks] As part of designing a clinic's wait line, we have the option to set up either multiple singleserver queues (similar to those found in grocery stores) or a single multiple-server queue (similar to those found in banks) with both configurations having the same total arrival and service rates. "Multiple Single-Server Queues" "A Multiple-Server Queue" For our clinic, we are considering two types of queue configurations as follows: A. Grocery store queue model: Design three single-server queues, where each server has arrival rate
(\lambda )
of 5 , service rate
(\mu )
of 6 , and number of servers (s) of 1 . B. Bank queue model: Design a single three-server queue, where arrival rate
(\lambda )
is 15 , service rate
(\mu )
is 6 , and number of servers (s) is 3 . Task 1: Use the Q.xis template to fill the table below [50 MARKS]: \table[[\table[[Performance],[Measure]],\table[[Three M/M/1],[Single-Server Queues],[(Grocery Store)]],\table[[One M/M/3],[Three-Server Queue (Bank)]]],[Utilization,,],[
L_(q)
,,],[
W_(q)
,,],[W,,]] Hint: for
L_(q)
and
L
of three
(M)/(M)/1
queue configuration, you need to multiply the result in
Q.x|s
|| by 3 because there are three independent servers in total. Task 2: Discuss which queue configuration you prefer and why [50 MARKS]. 2