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(Solved): What is the response SLA for P1, P2, P3 and P3 VIP tickets. P1 - 15 mins, P2 - 15 mins hours P3 - 2 ...
What is the response SLA for P1, P2, P3 and P3 VIP tickets. P1 - 15 mins, P2 - 15 mins hours P3 - 2 hours P3 VIP - 15 mins. P1 - 10 mins P2-15 mins P3- 2 hours VIP P3 - 1 hour. P1- 15 mins P2- 30 mins P3- 2 hours VIP P3-2 hours. P1-20 mins P2-30 Mins, P3-4 hours VIP P3 4 hours.
