Expert Answers

1. Think about the last time that you got disappointingnews.

1. A toy manufacturer uses approximately 32,000 siliconchips annually. The chips are used at a steady rate during the 240days a year that the plant operates. Annual holding cost is $3 perchip, and ordering cost is $120. Determine thefollowing:

a) The optimal order quantity (EOQ)

b) The number of workdays in an order cycle

2. Determine an A-B-C classification for the followingitems:

1- Total Quality Management is an example of____________

Select one:

a. Product Innovation

b. Organizational Innovation

c. Management Innovation

d. Production Innovation

2- A key feature of Copyright is__________________

Select one:

a. It offers a 20-year monopoly

b. It provides exclusive rights to creative individuals for theprotection of their literary or artistic productions

c. It provides protection for the outward appearance of anarticle and provides exclusive rights for up to 15 years

d. It is a distinctive name, mark or symbol that is identifiedwith a company's products

3- A key feature of Patents is__________________

Select one:

a. It provides protection for the outward appearance of anarticle and provides exclusive rights for up to 15 years

b. It is a distinctive name, mark or symbol that is identifiedwith a companys products

c. It offers a 20-year monopoly

d. It provides exclusive rights to creative individuals for theprotection of their literary or artistic productions

4- A key feature of Registered Designs is__________________

Select one:

a. It provides exclusive rights to creative individuals for theprotection of their literary or artistic productions

b. It offers a 20-year monopoly

c. It provides protection for the outward appearance of anarticle and provides exclusive rights for up to 15 years

d. It is a distinctive name, mark, or symbol that is identifiedwith a company's products.

5- A key feature of Registered Trademarks is__________________

Select one:

a. It offers a 20-year monopoly

b. It provides exclusive rights to creative individuals for theprotection of their literary or artistic productions

c. It is a distinctive name, mark or symbol that is identifiedwith a company's products

d. It provides protection for the outward appearance of anarticle and provides exclusive rights for up to 15 years

6- A new sales approach, like for example, DirectMarketing is an example of ____________

Select one:

a. Organizational Innovation

b. Service Innovation

c. Commercial/Marketing Innovation

d. Product Innovation

7- Activities performed by the customer include givingpossible feedback on financial data, including profitability ofconcepts at the ___________________ stage of new servicedevelopment process

Select one:

a. Idea generation

b. Business Analysis

c. Strategic Planning

d. Personnel Training

8- Activities performed by the customer includeobserving and participating in simulated service delivery processat the ___________________ stage of new service developmentprocess

Select one:

a. Business Analysis

b. Strategic Planning

c. Personnel Training

d. Idea generation

9- Activities performed by the customer includeparticipating in team selection or even forming part of the team atthe ___________________ stage of new service developmentprocess

Select one:

a. Formation of cross-functional team

b. Test marketing

c. Service testing and pilot

d. Commercialization

10- Activities performed by the customer includeproviding feedback on the marketing plan and detailed commentsabout marketing mix at the ___________________ stage of new servicedevelopment process

Select one:

a. Commercialization

b. Formation of cross-functional team

c. Test marketing

d. Service testing and pilot

Note: Kindly Answer all the Questions

1. Traditional Question:What are three of your strengths thatyou bring to the job?(TIPS FOR ANSWERING: A. You will need toprovide a concrete example for each strength. The interviewer willonly believe you if you have some “proof” of your skill!; B. Choosestrengths that are RELEVANT to a job you might want.)____________________________________________________________________________________

Interview Response:

BEI Question: (choose one of the 2 questions below)?Tell meabout the most challenging work situation you ever faced.

Tell me about a time you had to understand a new environment,team or organization.

How did you get up to speed?NOTE: Use the STAR method to answer.You MUST include at least two (2) sentences per section.____________________________________________________________________________________

Situation:

Task:

Action (NOTE: This should be the longest, most detailed part ofthe story!):

Result/Reflection:

1.What is Transcultural competence? What is its definition? Whatare its advantages? How does it work?

2.What is Hypercultural competence? What is its definition? Whatare its advantages? How does it work?

1. If we are trying to measure a characteristic which isclassified as working or not working, which of the followingtype(s) of SPC charts should we use?

A. R charts ?

B. R and ???? charts ?

C. ????-charts D. p charts E. Z charts F. J charts

1. How do you understand the problem-solving style?

2. What should you do to improve your problem-solving anddecision-making skills?